Evermore Journeys™ is a patented, memorial experience that helps families honour someone they love through meaningful places, shared memories, and beautifully crafted Memory Markers™ connected to a private digital Journey Map™.
A Memory Marker™ is a small engraved wooden marker with a unique QR code. Each marker connects to the Journey Map™, where a memory, photo and reflection can be added.
A Journey Map™ is a private interactive map that gathers memories, photos, reflections, and meaningful places into one lasting tribute.
Family and friends take Memory Markers to meaningful places, scan the QR code, and add a memory, photo, reflection and location to the Journey Map™.
It is all three. Evermore Journeys™ combines a tangible keepsake, a private digital map, and a meaningful memorial experience.
Yes. A Journey can be created while someone is living to document their travels, share meaningful places, stories, wishes, and places they hoped to visit. Loved ones may later carry Memory Markers to those places as a way of continuing the connection.
Yes. An Evermore Journey™ can be created to honour a beloved pet through favourite walks, parks, beaches, camping spots, homes, or places connected to special memories.
A 50 Memory Marker Journey may suit a smaller circle of family and close friends.
A 100 Memory Marker Journey may suit a larger family, extended friends
A 200 Memory Marker Journey may suit larger communities, celebrations of life, or families who want many people to participate.
Pet Journeys of 25 unique Memory Markers are smaller because they are often centred around a more intimate circle, such as the household, close family, favourite walking routes, parks, or special places. However, larger pet Journeys are available if more people wish to participate.
Each Journey includes your selected number of Memory Markers™, individual keepsake bags, access to a private Journey Map™, and instructions for getting started.
Yes. Additional Memory Markers™ may be ordered later if you would like to continue expanding the Journey.
That is completely okay. A Journey does not need to be completed. Unused markers can be kept as a keepsake, for future anniversaries, travels, or moments of remembrance.
Yes, if notifications are turned on. The Journey organizer can choose whether they would like to receive notifications when Memory Markers™ are placed and new memories are added to the Journey Map™.
Evermore Journeys™ is more than a single keepsake. It includes custom engraved Memory Markers™, a private digital Journey Map™, setup, and an experience that allows family and friends to continue adding and revisiting memories over time.
Taxes and shipping will be shown clearly at checkout. Shipping may vary depending on the Journey size and delivery location.
Viewing the Journey Map™ is included and remains available even after the two year access period. If you would like to continue actively adding new memories or placing additional Memory Markers™ after the included access period, a Journey Expansion™ will be available for an additional fee.
You will still be able to view the Journey Map™. However, adding new memory marker placements onto your interactive Journey Map, would require a Journey Expansion™.
Your Journey and all of your previously added memories will remain available for viewing. If there is a lapse between the end of your included active period and the purchase of a Journey Expansion™, you can reactivate your Journey at any time by purchasing a Journey Expansion™. Once reactivated, you will again be able to add new Memory Markers™, memories, photos and locations to your Journey.
Before production begins, you will be asked to review and approve the design that will appear on your Memory Markers.
Depending on your order, this may include:
Please review your proof carefully to ensure all details are correct, including spelling, dates, and image selection.
Production will begin only after your approval has been received and payment has been processed. Once production begins, changes may no longer be possible.
Changes may be possible before production begins. Once production has started, changes are not possible.
Production begins after your design proof has been approved and payment has been received in full. For custom image orders, production will begin only after any required design review and proofing process has been completed.
Once production has begun, changes to the design, personalization, or order may no longer be possible.
Each Journey is custom and personalized. Once production begins, materials and engraving are created specifically for your order, so cancellations, refunds, or returns are not available except in cases of significant shipment damage or production error.
Each Evermore Journey™ includes a personalized design that will be engraved on your Memory Markers™.
You may choose
A custom design of your choice (subject to review and approval)
If you do not have the fingerprint available you are welcome to select an emblem from our catalogue or request a custom design that holds special meaning for your journey.
By uploading a fingerprint, signature, photograph or other image or a design you confirm that you have the legal right to use and provide that material to Evermore Journeys and that its use does not infringe on the rights of any third party.
Please contact Evermore Journeys™ within 7 business days with photos of the damaged packaging and product so the issue can be reviewed and resolved.
The Journey Map™ is intended to be private and accessible only through the unique Journey link or QR code.
Yes. The Journey is designed to be private. Families should still avoid uploading anything they would not want others to potentially see.
That individual will receive a message after they scan the QR code that says
This Memory Marker™ is part of a private Evermore Journey.
You have found a marker that has been placed as part of a memorial or legacy journey.
If you have moved this marker or found it in a new location, you may record its current locaion below
Yes. The Journey organizer can request that a photo, memory, or location be edited or removed.
Families and Journey participants/contributors retain ownership of their personal photos, stories, and memories. By uploading content, you allow Evermore Journeys™ to display it within the Journey Map™ experience.
Yes. Payments are processed securely through the checkout provider. Evermore Journeys™ does not store your full payment card details.
No. The Journey Map™ opens through a web browser on a smartphone or device with internet access.
The process is designed to be simple. Scan the QR code, follow the prompts, and add your memory. Support is available if you need help by contacting [email protected]
Open your phone’s camera, point it at the QR code, and tap the link that appears. If the QR code does not scan try moving the angle of your camera and or also moving into a shaded area.
Yes. Each Memory Marker™ has its own unique QR code connected to one individual memory placement for one Evermore Journey™.
No. Once a QR code has been submitted to upload a Memory Marker™ to the Journey Map™, it cannot be used again to create another memory placement.
Try improving the lighting, cleaning the marker surface, checking your internet connection, or adjusting the angle of your phone. If it still does not work, contact Evermore Journeys support at [email protected]
Prior to submitting the location you can move the icon to place it in the right location. If you already have submitted the location please contact [email protected] to correct it.
Go to Settings
→ Privacy & Security
→ Location Services and turn Location Services on.
Then choose your browser, such as Safari or Chrome, and allow location access while using the app (eg safari or chrome etc).
Go to Settings
→ Location and turn Location on.
Then go to app permissions, choose your browser, such as Chrome, and allow location access while using the app.
Take a photo with Location Services turned on. When you are back in Wi-Fi or cell service, you can manually upload the photo and add the memory to the Journey Map™.
When you are in wifi or cell range, you can find the exact location the photo was taken by
On a iphone:
On Android
If no location was recorded due to not having location services turned on on your camera app or on your browser eg. Safari or Google
The user can
Use a map apps timeline/history feature (if enabled) to determine where they were at that time
You can manually place your Memory Marker™ on the map by searching for a location, entering coordinates, or dropping a pin where the Memory Marker™ was placed.
Location Services allow Evermore Journeys™ to record the location of a Memory Marker™ when it is placed. Without access to your devices location, the system may be unable to accurately place the marker on the Journey Map™.
If Location Services are unavailable you may still be able to manually place a marker by searching for a location or dropping a pin on the map.
Iphone (i0S)
To automatically record a markers location
When promted by Evermore Journeys, select Allow While Using the App or Allow.
Optional
If you would like photos taken with your camera to include location information, go to:
Settings - Privacy and Security- Location Services-Camera-While Using the App
Android
To automatically record a markers location:
1. Open up Settings
2. Select Location and ensure Location is turned On
3. When prompted by Evermore Journeys, allow the website or browser to access you location
4. Select Allow only while using the app or the equivalent option on your device
Optional:
If you would like photos taken with your camera to include location information, enable Location Tags, Geotagging, or Save Location within your camera settings.
Laptop or Desktop Computer
If you are using Evermore Journeys on a laptop or desktop computer, your web browser may ask permission to access your location.
To allow location access:
1. click Allow when prompted by your browser (chrome or safari etc)
2. Ensure your browsers location permissions are enabled
3. Ensure your computers operating system allows location access
Please note the location accuracy on laptops and desktop computers may be l3ss precise than on a smartphoen because many computers do not contain dedicated GPS hardware.
You can still participate in an Evermore Journey™. However, you will need to manually enter or select the location where the Memory Marker was placed.
Memory Markers™ are intended to mark places that hold personal meaning and connection. Every Journey is unique, and there is no right or wrong place to begin.
Examples may include:
Before placing a Memory Marker™, please ensure you have any necessary permissions and comply with applicable laws, bylaws, park regulations, and property rights. Journey participants are responsible for selecting appropriate locations and obtaining any required permissions.They can be placed in meaningful locations chosen by family and friends, such as places connected to memories, travel, nature, or reflection.
Do not place markers on private property without permission, protected land, sacred sites, monuments, restricted areas, environmentally sensitive areas, or unsafe locations.
Journey participants are responsible for choosing appropriate, lawful, safe, and respectful locations and for obtaining permission if necessary. Evermore Journeys™ does not oversee the placement of Memory Markers™
Yes, if it is safe, lawful, and respectful. Do not place Memory Markers™ in protected waterways, drinking water sources, sensitive habitats, or areas where items should not be left behind.
Please note your Memory Marker™ will float when placed in water. In order to help it sink, place the Memory Marker™ in boiling water for about 5 minutes to help open the grain and absorb water. Keep it wet until placement. If it dries out, it may float again.
Because Memory Markers™ are made of biodegradeable wood and are placed in many different environments, they may weather, be moved, be damaged, removed, or lost. The digital memory will still remain part of the Journey Map™.
No. Individual Journey participants are responsible for choosing appropriate, safe, lawful, and respectful placement locations.
No, there is no right time to begin your Journey. Some families begin soon after a loss, while others wait months or years. Others choose to create a Living Legacy Journey to celebrate and preserve meaningful moments while someone is still living. Every Journey begins at a different point, and there is no right or wrong timeline.
No. The Journey can unfold slowly over time.
Yes. Evermore Journeys™ is designed to be ongoing. Families can participate when they feel ready.
That is okay. Participation should always be voluntary. Some people may choose to add memories later, while others may simply view the Journey. Some people want to keep a Memory Marker™ with them as a keepsake rather than placing it, as they feel a connection to their loved one by holding it.
No. Evermore Journeys™ is a memorial and remembrance experience. It is not therapy, grief counseling, crisis support, or medical advice.
Some funeral homes may introduce families to Evermore Journeys™, but orders are placed directly through Evermore Journeys™ .
No. Evermore Journeys™ creates and supports the Journey. The funeral home may simply have shared the information with you.
Please contact Evermore Journeys™ directly for product, order, technology, or Journey Map™ support. We will have to understand how we will be able to provide support
Yes. Funeral homes may share information about Evermore Journeys™ with families who may find it meaningful.
The next steps depend on the design selected for your Memory Markers™.
If You Choose an Emblem from our Catalogue
If you select an Emblem from our Emblem Catalogue, you will select and approve your emblem during the checkout process. You will see how your chosen emblem will appear on your Memory Markers.
Because catalogue emblems have already been prepared for production, no additional design approval is required after your ordeer is submitted.
Once your order is confirmed, we will begin preparing your Journey and Memory Markers™ for production.
If You Upload a Fingerprint
After your order is submitted, we will review the fingerprint image to ensure it is clear enough to produce a quality engraving.
If the fingerprint image is clear and meets our production requirements, we will prepare a digital proof and send it to you for for approval.
If the image is blurry, incomplete, low resolution, poorly lit, or otherwise unsuitable for engraving, we will contact you and request a replacement image before proceeding. Production will not begin until the fingerprint design has been approved.
If You Request a Custom Design
Custom designs are subject to a $100 CAD design fee.
After your order is submitted, we will review the artwork to determine whether it is suitable for engraving on the Memory Markers™.
If Necessary, we may contact you to request a higher-quality image or discuss modifications to improve your final result.
Once the design has been prepared, you will receive a digital proof for approval before prooduction begins.
Production will not begin until the final design has been approved.
Design Approval
For fingerprints and custom designs, production will not begin until you have reviewed and approved the final proof.
Please review your proof carefully. Once production has begun, changes will not be possible.
If we cannot use your submitted image or design
If a fingerprint or custom design cannot be used for production, we will work with you to identify an alternative. You may submit a replacement image, choose a different design, or select an emblem from our catalogue.
If we are unable to proceed with production due to the submitted materials and no acceptable alternative can be agreed upon, we will discuss available options with you before moving forward.
Memory Markers™ are approximately 1.2 inches (30 mm ) in diameter. To ensure a clear and meaningful engraving, custom artwork should be simple, high contrast, and suitable for reproduction at a small size.
We recommend vector files (SVG, AI,EPS or PDF) whenever possible. High resolution PNG or JPG files may also be accepted.
Designs containing fine details, shading, gradients, extensive text may require modification or may not be suitable for production.
Evermore Journeys™ reserves the right to simplify artwork or request an alternative design to ensure the best possible engraving result. A digital proof will be provided for approval before production begins.
Yes. Many families choose to personalize their Memory Markers with a handwritten signature, initials, a name, a meaningful date, or a short phrase that reflects the person, pet or Journey being honoured.
Because Memory Markers™ are 1.2 inches in diamter (30mm) , shorter text produces the clearest and most meaningful result. Names, initials, dates and brief words or phrases generally work best.
To ensure the engraving remains clear and legible Evermore Journeys™ may limit the amount of text that can be included on a Memory Marker™.
All text based designs will be reviewed and a digital proof will be provided for approval before production begins.
Evermore Journeys™ offers a selection of carefully chosen fonts designed to engrave clearly and beautifully on our Memory Markers™.
During the design process you will be able to choose from the available font options if you would like to include text on your Memory Markers™.
In many cases, yes.
You may submit a handwritten signature, short handwritten phrase, or other meaningful handwritten text for review.
Because Memory Markers™ are approximately 1.2 inches (30 mm) in diameter, some handwriting samples may need to be simplifies or adjusted to ensure clear engraving.
Due to the size of the Memory Markers™, shorter text generally produces the best results.
Examples include:
a handwritten signature
Longer quotes or large amounts of text may not be suitable for production.
Please review the proof carefully. Production will not begin until the design has been approved. Once production begins, orders are non refundable.
No.
Because Memory Markers™ are approximtely 1.2 inches (30 mm) in diameter, each marker is designed to feature a single engraving element on the front.
You may choose the following:
a short meaningful word or phrase
Limiting each Memory Marker™ to a single design element helps ensure the engraving remains clear, legible, and visually meaningful when reproduced at a small size.
All custom text, signatures, fingerprints, and custom designs are subject to review and approval before production.
If a submitted signature, handwriting sample, or text design is too detailed, too small, unclear, or otherwise unsuitable for engraving, we will contact you to discuss available options.
We may recommend:
Selecting an emblem from our catalogue instead
Our goal is to create a design that is both meaningful and clearly reproduced on your Memory Markers.
Evermore Journeys provides clear setup instructions to help you begin creating your Evermore Journey. If you require assistance, please refer to the FAQ's for step by step instructions and if further assistance is required you can contact [email protected].
How to upload a life story
How to upload photos to the Journey
How to choose a name for the Journey
in person
by email
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Yes. Support is available after your Journey has begun if you need help with QR codes, uploads, location corrections, or Journey Map questions, contact Evermore Journeys support.
We need to figure out who will provide the support and When and How the support will be implemented? How do we see what is going wrong? How do we help them get it fixed? What hours are we available to help?
Evermore Journeys was created to preserve stories, memories, and connections that matter. We understand the trust families place in us when they create a Journey, and we are committed to caring for that trust.
Journey pages are maintained as part of the Evermore Journeys platform and are intended to remain available for the long term. We continue to invest in the maintenance and preservation of the platform so that families can revisit and share their Journeys for years to come.
Memory Markers™ are custom-made products. The approval process allows you to confirm that the design, engraving, and any personalization are correct before production begins. This helps prevent errors and ensures your Memory Markers™ are created as intended.